Procedures to Install Softphone

Download software by clicking on this link Download X-Lite Softphone for Windows . Wait for this screen to be displayed and click here where you see To begin your download, please click here.

CounterPath Download Screen

Click Run when this window pops-up.

Run This File

Click Run when this window pops-up.

Run Software

If User account Control window pops-up asking for your permission to continue, click Continue.

This screen will now pop-up, click Next

Welcome X-Lite Screen

Click I accept the agreement and then click Next.

License Agreement

Click Next.

Where To Install X-Lite

Click Next.

Select Additional Tasks

Click Finish.

Completing X-Lite Set-up

When download is complete then the X-Lite Softphone application should launch automatically as shown below.

If X-Lite softphone does not launch automatically then double click the CounterPath icon shown below that should be located on your desktop.

CounterPath Icon

SoftPhone Look

Click Add.

Add SIP Account

Click on this link to send an E-mail to obtain a Username and Password for your Softphone:  support@contactema.com

Enter Display Name: Your first name and/or first name/last name and/or nickname.

Enter User name: (Telephone extension number to be provided).

Enter Password: (SIP Password to be provided).

Enter Authorization user name: (To be provided).

Enter Domain: dyndns.org

Click proxy button and Enter Address: 2050.dyndns.org

Click Apply

Account Settings Example

Select Voicemail Tab and enter 101 and 801 as shown below and click Apply.

VoiceMail Settings Example

Click Topology tab and click Use local IP address and click Discover server and click Enable ICE to clear the button and click Apply.

Topology Settings Example

Click Okay. Click Close.

Close SIP Account Screen

Right Click Friends and select Add Contact.

Add Friend's Contact

Enter Name and enter 201 (telephone extension) next to Softphone Type and click Show this contact’s Availability.

Contact Settings Example



Your softphone is now ready to make calls. Enjoy.